About
The affiliate functionality creates a unique URL which allows you to keep track orders placed under that link. It is a simple feature which is easy to configure and we'll cover what you need to know in this article. If we miss anything, please submit a support ticket.
Set up
- It is important to log into the storefront where you wish to setup an affiliate. If you log into the Platform address and switch storefronts, the URL will create incorrectly.
- In Admin, go to Promotions > Affiliate and click "Add new"
- Complete all fields and ensure that the active option is ticked
- Click "save and continue edit"
- You will be provided with an Affiliate URL which you can share with the affiliate, so they can promote your site with a trackable link.
- You will see 2 additional tabs "affiliate customers" and "affiliate orders" these tabs with hold information for you of all customers registered and orders placed using the affiliate link.
FAQs:
Q: When I create an affiliate link, will it create a user account in Customer Management?
A: No, these are two separate areas.
Q: Can the affiliate log in and view their link usage?
A: Affiliate link usage can only be viewed by a user with a Storefront Admin Customer Role. A new Customer Role can be created, however anyone with access would see all affiliates.
Q: How do I distribute commission for an affiliate?
A: We don't have any automated functionality for affiliate commission. You could use reward points or budgets, however these would be managed manually.
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