Setting up SSL



An SSL Certificate (Secure Sockets Layer), also called a Digital Certificate, creates a secure link between a website and a visitor's browser. By ensuring that all data passed between the two remains private and secure, SSL encryption prevents hackers from stealing private information such as credit card numbers, names and addresses.

An organisation needs to install the SSL Certificate onto its web server to initiate a secure session with browsers. Once a secure connection is established, all web traffic between the web server and the web browser will be secure.

When a certificate is successfully installed on your server, the application protocol (also known as HTTP) will change to HTTPs, where the ‘S’ stands for ‘secure’. Depending on the type of certificate you purchase and what browser you are surfing the internet on, a browser will show a padlock or green bar in the browser when you visit a website that has an SSL Certificate installed.

If you would like to add a certificate to a storefront, you must add certificates to your whole platform rather than leaving some sites secure and other unsecure. Infigo software will charge an administrative fee for setting up a certificate.  

If you would like to proceed with the setup of SSL, please download the attached document, fill in the details and send the document to us via our Zendesk ticketing system and we will get in touch to proceed with the next step.

 The procedures as follows:

  1. Customer returns the CSR form to Infigo Software
  2. Infigo Software will generate a CSR code using the CSR form and then return the code to the customer.
  3. Customer will then purchase the SSL Certificate themselves from a 3rd party
  4. Client returns the SSL Certificate to Infigo software to install on the server
  5. Infigo Software will also provide a new IP Address for the domain that requires SSL.
    Note: if you are using our A-record, this will not be required.

We would always recommend installing an SSL certificate on your site for clients piece of mind but also, Google now ranks websites based on their security ratings (Sites which are served through a standard http connection as opposed to https are instantly ranked lower in Googles new algorithm).

You would need to purchase the certificate (Following the steps outlined above) and then we give the hosting company to install it on the servers. There is a fee for the installation of the certificate which will be discussed once you request the CSR code from us, and you are also responsible for the actual purchase (and future renewal) of said certificate.

Please note, it can take up to 10 working days once certificate file is received to it being installed.


NB: If you are doubting about the type of certificate required on the platform/storefront, please feel free to contact us via the ticketing system.

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