Setting up SSL


 What is an SSL?

An SSL Certificate (Secure Sockets Layer), also called a Digital Certificate, creates a secure link between a website and a visitor's browser.


Why is an SSL Important?

By ensuring that all data passed between the two remains private and secure, SSL encryption prevents hackers from stealing private information such as credit card numbers, names and addresses.

An organisation needs to install the SSL Certificate onto its web server to initiate a secure session with browsers. Once a secure connection is established, all web traffic between the web server and the web browser will be secure.


How Do I Know if My Storefront is Secure?

When a certificate is successfully installed on your server, the application protocol (also known as HTTP) will change to HTTPs, where the ‘S’ stands for ‘secure’. Depending on the type of certificate you purchase and what browser you are surfing the internet on, a browser will show a padlock or green bar in the browser when you visit a website that has an SSL Certificate installed.


How does Infigo implement an SSL? Is there a fee?

If you would like to add a certificate to a storefront, you must add certificates to your whole platform rather than leaving some sites secure and other unsecure. Infigo software will charge an administrative fee for setting up a certificate.  


What is the Process of Getting an SSL Installed On My Platform?

If you would like to proceed with the setup of SSL, please use our ticketing system via Zendesk and we will get in touch to begin the below procedure:

  1. Customer Opens Ticket Asking for an SSL.
  2. Infigo Support Provides a CSR form and a Change Request form that will include the fee.
  3. Customer returns the CSR form to Infigo Software and the signed Change Request form.
  4. Infigo Software will generate a CSR code using the CSR form and then return the code to the customer.
  5. Customer will then purchase the SSL Certificate themselves from a 3rd party.
  6. Client returns the SSL Certificate to Infigo software to install on the server.
  7. Infigo Software will also provide a CNAME for the domain if this has not already been provided.


Additional Information about SSLs

We would always recommend installing an SSL certificate on your site for clients piece of mind, but, also, Google now ranks websites based on their security ratings (Sites which are served through a standard http connection as opposed to https are instantly ranked lower in Google's new algorithm).

You would need to purchase the certificate (Following the steps outlined above) and then we install it on the servers. There is a fee for the installation of the certificate which will be discussed once you request the CSR code from us. Infigo also is not responsible for the actual purchase (and future renewal) of said certificate. You will need to purchase, and renew, the certificate. However, Infigo's team will do it's best to remind you of when the your SSL is set to expire. 

Please note: SSLs certificates are implemented apart of our weekly releases and will need to be provided to us by Tuesday to be potentially included in our Thursday/Friday releases. 

NB: If you are doubting about the type of certificate required on the platform/storefront, please feel free to contact us via the ticketing system.

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk